Privacy policy

Privacy Policy — PetFright

At PetFright, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and placing an order, you agree to the practices described here.

Information we collect
When you visit our store, place an order, or contact us, we may collect: your name, email address, shipping and billing address, phone number, and order details. Payment information (such as card details) is collected and processed securely by our payment providers — we do not store your full card number. We also automatically collect some technical information, such as your device type, browser, IP address, and how you interact with our site, through cookies and similar technologies.

How we use your information
We use your information to process and deliver your orders, communicate with you about your purchase, provide customer support, prevent fraud, improve our store, and — if you opt in — send you marketing emails about new products and offers. You can unsubscribe from marketing emails at any time using the link in each email.

How we share your information
We share your information only as needed to run our store: with service providers who help us operate (such as Shopify, which hosts our store, and our payment and shipping providers), and when required by law. We do not sell your personal information.

Cookies
Our site uses cookies to keep your cart working, remember your preferences, understand how the site is used, and support marketing. You can control cookies through your browser settings, though some features may not work without them.

Data retention
We keep your personal information only as long as needed to fulfill the purposes described here, including legal, accounting, and reporting requirements.

Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to certain uses. To exercise any of these rights, contact us using the details below.

Children
Our store is not intended for children, and we do not knowingly collect personal information from anyone under the age required by law in their region.

Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new date.

Contact
If you have any questions about this Privacy Policy or how we handle your information, contact us at petrified@use.startmail.com.