Terms of service

Terms of Service — PetFright

Welcome to PetFright. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

Our products
Product photos are as accurate as possible, but colors may appear slightly different depending on your screen and lighting. Please check our Size Guide before ordering, as fit can vary slightly by size and style.

Orders and acceptance
When you place an order, you are making an offer to purchase. We reserve the right to accept, refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we cancel an order after payment, you will receive a full refund.

Pricing and payment
All prices are listed in US Dollars (USD) unless your region displays a local currency at checkout. Prices, promotions, and product availability are subject to change without notice. Payment must be received in full before an order is processed. We take reasonable measures to keep your payment information secure through our payment providers.

Shipping and delivery
Shipping timelines and terms are described in our Shipping Policy. Delivery estimates are provided in good faith but are not guaranteed.

Returns and refunds
Returns, refunds, and exchanges are governed by our Refund & Return Policy, which forms part of these Terms.

Intellectual property
All content on this website — including images, text, logos, product designs, and branding — is the property of PetFright and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any of our content without our prior written permission.

Acceptable use
You agree not to use our site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to our systems or data.

Limitation of liability
To the fullest extent permitted by law, PetFright is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim will not exceed the amount you paid for the product in question.

Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised date, and your continued use of the site constitutes acceptance of the changes.

Contact
If you have any questions about these Terms, please contact us using the details on our Contact Information page.